Providing top level service to our clients is at the heart of everything we do. So when the world shifted to online events and charities turned to virtual fundraising to keep donations coming in, we knew we had to adapt the way we worked in order to keep offering the best possible service.
Check out our video below as Ben Skinner goes behind the scenes at Bluestep’s warehouse to show you how things have changed.
Virtual Fundraising Takes Off
Despite being unable to go ahead with real-life events, charities were quick to think of alternative approaches. Enter virtual fundraising events! From baking online, to virtual quizzes, to online gaming fundraisers, we saw a huge increase in the demand for virtual fundraising events.
Whilst this was an exciting time, we understood that it would pose some challenges to those responsible for organising the events. With most people working from home, storing vast quantities of merchandise and getting it into the hands of supporters, was a real pain point for most of our clients.
Free storage and pick, pack and dispatch
We began offering free storage in our warehouse, so that the busy bees arranging the events wouldn’t have to worry about where to keep their t-shirts and doggy bandanas! It would all be safely tucked away ready to be shipped to their supporters at a moment’s notice.
Our pick, pack and dispatch service was also extremely valuable, as we offered the ability to distribute products anywhere in the world, at the click of a button. So whenever a new supporter signed up for an event, the Bluestep bunch got to work behind the scenes, to pick out their merchandise, pack it up safely and dispatch it to that very supporter in an instant.
As well as diversifying our range of merchandise to suit virtual fundraising events, we have provided support with the practicalities and logistics of storing and delivering it, allowing charities to carry on doing what they do best; raising money for all their incredible causes.
If you need any support with your virtual fundraising event then drop us a line or give us a call. We’d love to help!